We have received a lots of phones calls over the last couple of weeks from clients who have been part of the dreadful situation with regards to the recent flooding. Unless it has happened to you it is very hard to fully understand the devastation that flooding can cause to people’s homes. The damage affects everything from the building to the contents and all the belongings that people work so hard to make a house into their home.
Having been involved in the restoration industry for over 20 years and having been heavily involved in the floods of 2007 our experience is such that we know and appreciate exactly what all the people currently affected by these floods are going through. Most people won’t know the extent of the damage caused until the water completely recedes only then will it become completely apparent.
We are currently dealing with many flood damaged Persian rugs and oriental rugs that our clients have been desperate for us to try and save and restore. You may ask yourself why are people worried about a rug? A rug is not like a carpet or piece of upholstery, rugs generally have a meaning, i.e. they may have been passed down through the family or they represent a special time or place visited in someone’s life, they generally have an emotional attachment.
If you have found yourself in this situation and have been affected by flood damage we can attempt to restore your rugs. We will arrange to collect the rug, bring the rug to our rug spa and carry out a full inspection, assessing the flood damage, sanitise the rug with an Anti-microbial treatment (flood water is classed as “black water” which means that it is from an external source and would be contaminated water) we would then clean the rug, several times if required to try and save and restore your rug for you. We can liaise with your Loss adjustor and Insurance Company if required and provide a copy of our pre-inspection report and a further report on the restoration and whether we have been able to return the rug to pre-incident condition.
Please take the time to have a read and look at our detailed cleaning processes http://www.rugcleaning.biz/rug_cleaning_process.htm or our video links where you can see step by step video clips of each process http://www.rugcleaning.biz/slideshow.htm so you can see exactly how we would try to restore your rug.
We hope that everyone affected by these recent floods will soon be able to start the restoration process and hopefully be able to return their homes in the shortest possible time.
If you would like any advice or if you feel we can help in anyway please do not hesitate to contact me. You can call me on 0800 228 9574 or you can email me, email@example.com.
Examples of water damaged rugs;