Carpet Cleaning Blog

Why are Client Reviews so important?

With the internet now being the main way we find out about information and choose services on everything from holidays, items to purchase and local service companies, it is becoming increasingly important that we are able to read reviews / testimonials from the people who have used the services of those companies and what they thought.

I have to say I am now one of those people that will read reviews whether it be for a hotel, a restaurant, items of clothing, any other shopping item or a local company that I may need to carry out repairs or services in my own home.

That is why we made the decision to create a page on our own website to start sharing all the reviews/testimonials that our own clients have been willing for us to share. This enables any new or prospective clients to read them and see the level of service they can expect from us. We ask each client that we work with to complete a questionnaire on the every aspect of the service we have provided. This gives us essential feedback to ensure that we continue to offer only the highest levels of service. We only ever put on our website the testimonials that our clients have specifically signed to agree to being used. As with all personal information being shown there are specific Data Protection rules that must be adhered too.

Well I am delighted to say we have now put on our website client review / service rating number 600 of which I am extremely proud of.

We have testimonials from both our commercial and domestic customers examples of both are below:

Holly Western, Property Manager – Lesters Property Management.
“We have been using Prestige Cleaning Services for a few years now. I’ve always found Leisa and her team, professional, friendly and ready to help, even with very short notice! I would highly recommend Prestige Cleaning Services for oven and carpet cleaning.”

Mr Quigley – British Bakels Ltd
“Many thanks for another first class job”

Mrs K Gillies
“Excellent service. Excellent technician. Carpet much cleaner than we ever expected. Oven left gleaming after an excellent clean.”

Ms Peer
“Just perfectly prestigiously cleaned!”

It is very important to us as a family run, independent business that we offer a high level of service so that our clients want to recommend our services to family and friends or come back to us to have further work carried out. The most important form of marketing to us are the recommendations from our clients.

If you have any questions or you would like have a quotation or would like to book an appointment then please do call Leisa on 0800 228 9574 or email leisa@prestigecleaning.biz

I look forward to hearing from you.

Click to review other Full Client Reviews

Why regularly Vacuum your carpets and how often?

We are often asked by our clients how often they should vacuum their carpets.

Your carpets do need regular maintenance to keep them healthier and looking better.  The easiest thing you can do in between professional carpet cleaning is to vacuum your carpets regularly, preferably every day. This may sound an obvious statement but it really is an important step to maintaining the condition and increasing the duration of the life of your carpets.

Loose soiling i.e. dust and dirt brought in from the outside environment and from within our homes builds up within the carpet fibres. According to the NCCA (National Carpet Cleaners Association) “the visible dirt and grime that we notice is, in fact only the tip of the iceberg, something like 85% of the dirt a carpet holds is buried deep within the pile. A carpet can eventually trap its own weight or more in soil – as much as 150 lbs. for an average-sized living room”

Germs travel around on the dust particles that are then drawn into the carpet fibres, these germs then settle within the carpet fibres which in turn can cause problems to the health of your family members if just left to build up.  The gritty soiling that also accumulates within your carpets can gradually wear down the fibres and therefore reduce the lifespan of the carpets causing the only option.

Regular vacuuming even with an extremely powerful vacuum cleaner will not remove all of the soiling within your carpets like a professional carpet clean would but it will remove some of the soiling and help slow down the gradual build up.

Another positive benefit of Vacuuming daily is that it will also help to reduce the potential risk for allergy sufferers such as asthma and hay fever.

To achieve the most effective vacuum clean is to move the vacuum slowly back and forth over the carpet, overlapping the strokes and also in different directions to make sure the pile is opened to remove as much of the loose soiling as possible. A quick run over the carpet doesn’t really achieve the best results, however do make sure you don’t continually go over the same area as this may damage the carpet if repeated over time. Areas where dust builds up such as behind the television and sofas also need to be remembered to be regularly vacuumed.

To ensure your vacuum cleaner continues to perform effectively it is important to maintain it and keep it in good working order you can do this by ensuring that the brushes are kept clean and free of hair and any other fibres that tangle themselves around the brushes. Replace the brushes when they are worn.  Ensure the hose does not get twisted too much so it does not develop holes or tears as this will cause a lost in suction power. Change the bags regularly or if you have a bag less vacuum cleaner empty the container before either becomes completely full as this can also effect the performance of the vacuum.  Another way to maintain your vacuum cleaners effectiveness is to ensure the filters are washed or replaced regularly depending on what type of vacuum cleaner you have, this is important if you have allergy sufferers in your family.

Prestige Cleaning Services do recommend that all your carpets are vacuumed regularly. If you have any questions or would like to discuss your carpet cleaning requirements please do call Leisa on 0800 228 9574 or email leisa@prestigecleaning.biz